Ok, trying to update SIn from 1.02 to 1.03. So I hit the UPDATE GAME button and expect to be quickly swept off to update land. But no, things have not gone as planned. The game doesn't recognize my serial #, the same number I used to update to 1.02. So I re-enter my number, assuming the cookie with this info was removed by my anti-virus program. Then I'm told that the number doesn't match my email (how that's even a factor seems rediculace to me). Well I no longer have the same service provider I had when I first installed this game, and thus I have a different email address. Does this mean I'm screwed!?!? Do you have to go out and purchase a new copy everytime you change internet providers? If so, I'm certain that I've purchase my last Stardock product, cause this is stupid. I'm open to the possibility that there is another (equally annoying) explaination. Regardless, I knew to know what I can do get the server to accept the Serial number that I have.