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CurtMGray
CurtMGray
Join Date 02/2008
0

minidump files

January 30, 2009 2:09:31 PM from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

I had repeated crashes with Sins last night, one of those produced a minidump file. Only problem is I dont know where it went.

 

Also, is there a place I can submit the bug files or do I just copy paste their contents from notepad here?

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CurtMGray
-Ue_Carbon
Join Date 07/2008
+117
Reply #1 January 30, 2009 2:12:49 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

send your minidumps in a .zip to support@ironcladgames.com

 

Any info you can send then about what happend and your system will help.

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CurtMGray
CurtMGray
Join Date 02/2008
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Reply #2 February 1, 2009 2:04:37 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Where can I find the minidump file? I accidently clicked the "OK" button before I looked up where thefile was when the error message appeared.

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CurtMGray
Kitkun
Join Date 06/2008
+175
Reply #3 February 1, 2009 3:11:51 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Please open Windows Explorer to the location below and see if your dump file is there.

XP: C:\Documents and Settings\username\Local Settings\Temp\Sins Dump

Vista: C:\Users\username\AppData\Local\Temp\Sins Dump

If there is a minidump file present, please zip it up along with a copy of a dxdiag from your PC and a description of what you were doing when it occurred to support(at)ironcladgames(dot)com. Please note that you must provide your Sins of a Solar Empire serial number in your email to receive support (anti-piracy measure).

 

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CurtMGray
k33bz
Join Date 10/2008
+5
Reply #4 February 1, 2009 6:49:45 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

its easier if you just ype "%HOMEPATH%\Local Settings\Temp\Sins Dump"

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CurtMGray
AvioMan
Join Date 11/2008
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Reply #5 February 2, 2009 6:18:08 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Sent all my mini dumps. Hope I get some help with this problem.

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CurtMGray
natto0815
Join Date 09/2008
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Reply #6 February 2, 2009 6:29:09 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

There have been some problems with the memory allocation of the graphics card. The card is running out of ram und this will went into a dump.

You can try to set the detail level a little bit lower to prevent those crashes.

Setting the Sins graphics to detail level "high" worked around the problem for me (256 MB card).

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