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PoppaWedge
PoppaWedge
Join Date 03/2008
+1

What to do with minidumps?

February 7, 2009 7:15:03 AM from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

So I finally got around to pre-ordering Entrenchment last night. Started to play my first game when I got a mini-dump an hour into it. So.....

What am I supposed to do with aforementioned mini-dump? In many beta situations, you're supposed to report it to the devs. Are we supposed to send the dump data in, or is IC collecting it behind the scenes somehow?

thx

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PoppaWedge
Kitkun
Join Date 06/2008
+175
Reply #1 February 7, 2009 1:29:32 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Please open Windows Explorer to the location below and see if your dump file is there.

XP: C:\Documents and Settings\username\Local Settings\Temp\Sins Dump

Vista: C:\Users\username\AppData\Local\Temp\Sins Dump

If there is a minidump file present, please zip it up along with a copy of a dxdiag from your PC and a description of what you were doing when it occurred to support(at)ironcladgames(dot)com. Please note that you must provide your Sins of a Solar Empire serial number in your email to receive support (anti-piracy measure).

 

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PoppaWedge
PoppaWedge
Join Date 03/2008
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Reply #2 February 7, 2009 2:14:40 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

tx!

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