hey i need help i just got the game and i tryed to register my serial number on my user to get the updates to play online but my serial number wont work and its brand new not second hand i really need help cas i really wanna play online i hope u help this is what i get when i put it in.

An internal error occur trying to validate your serial number. Please contact support@stardock.com for further assistance and let us know there was an error on the website.

also if this is in the wrong category plz tell me thx