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DreadLordKings
DreadLordKings
Join Date 10/2010
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SOUND ISSUES SFX no worky!! All other sounds work fine,

NO WORKY

December 9, 2021 5:08:28 AM from Galactic Civilizations III ForumsGalactic Civilizations III Forums

I have played Galaxy Civilizations 3 for YEARS. Suddenly one day my SFX sounds no worky. Everything else works fine. I uninstalled and re- installed. No joy. Sound system of computer fine. No Microsoft updates noted when problem noted on Dec. 7th. No steam updates noted either. WTH!!!

 

galactic civilizations iii
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DreadLordKings
Rhonin_the_wizard
Join Date 10/2009
+183 sdemployee
Reply #1 December 9, 2021 6:57:47 AM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Sorry to hear you are having trouble.

Have you tried checking the audio options or volume mixer?

Alternatively, go to the folder \Documents\My Games\GC3Crusade or \Documents\My Games\GalCiv3 and delete the prefs.ini file.

Thank you for your patience and patronage.

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DreadLordKings
wotan1a@gmail.com
Join Date 02/2007
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Reply #2 December 9, 2021 5:29:37 PM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Same issue since update to 4.21. Windows 11, no problems before the update. Deleting the prefs.ini does not solve the issue. Music plays with no problems. I gave up on my current game to wait for a fix assuming devs were aware.

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DreadLordKings
Rhonin_the_wizard
Join Date 10/2009
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Reply #3 December 10, 2021 9:37:35 AM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Is this only happening with 4.21? If you opt-out does the sound work normally?

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DreadLordKings
wotan1a@gmail.com
Join Date 02/2007
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Reply #4 December 10, 2021 12:24:17 PM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Just launched a game after removing 4.21. SFX came back and are present, put 4.21 back in and SFX were gone. It is something in the 4.21 opt-in, for me at least.

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DreadLordKings
sdRohan
Join Date 10/2012
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Reply #5 December 10, 2021 1:58:53 PM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Hello,

Sorry to hear you are having trouble.

We are able to reproduce this and have placed an internal ticket to have it looked at.

Internal ref: GC3-640

Thank you very much for the feedback, guys.

Sean Drohan
Stardock Support Manager

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DreadLordKings
Rhonin_the_wizard
Join Date 10/2009
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Reply #6 December 13, 2021 11:48:37 AM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

The opt-in has been updated with a fix for the issue.

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DreadLordKings
wotan1a@gmail.com
Join Date 02/2007
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Reply #7 December 13, 2021 12:12:43 PM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Thank you

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DreadLordKings
sdRohan
Join Date 10/2012
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Reply #8 December 13, 2021 1:10:37 PM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Quoting Rhonin_the_wizard,
reply 6

The opt-in has been updated with a fix for the issue.

What he said ^   

Sean Drohan
Stardock Support Manager

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DreadLordKings
wotan1a@gmail.com
Join Date 02/2007
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Reply #9 December 15, 2021 11:09:29 AM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

The issue is resolved, reinstalled 4.21 and started a new game, sound is back.

 

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DreadLordKings
sdRohan
Join Date 10/2012
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Reply #10 December 15, 2021 12:08:07 PM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Quoting Wotan2a,
reply 9

The issue is resolved, reinstalled 4.21 and started a new game, sound is back.

Thank you very much for the report, effort, and update.

Sean Drohan
Stardock Support Manager

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