andrew_

andrew_

Joined Member # 1923418
13 Posts 125 Replies 1,213 Reputation

Thanks all for your dillegence in reporting the issues over the weekend. We will be addressing this as soon as it is possible. No need to continue to report the 'attempted memory...' issue until we have the chance to address it.

346 Replies 760,287 Views

To all with the firefox clicking issues; It's being looked at. Now onto the forum comments... One of the main reasons we chose not to go with a 'free' or 'premade' forum system is that our forum system is SO much more than just forums. If that doesnt really make much sense, then no worries. There's alot going on in the backend that most users will never see, nor care about. Our forum sy

17 Replies 12,871 Views

Insomniac - Special characters arent allowed in usernames any longer. Please send an email to andrew _at_ stardock.com so we can discuss changing this for you. Snypir - It wont prevent you from doing so at the moment, no. But please email your empire information along with the correct serial number so we can change that to the correct one for you. Heteroy - The first thing to do is to get Firefox updated with the latest version. You have to be using the latest version for the

346 Replies 760,287 Views

dj-LiTh - Please note that the ranks and score/point calculations are performed only ONCE per day. Warren Steffen - Users are not permitted to delete characters. Please send your request to delete a character to andrew _at_ stardock.com for review. Serial Number Issues - Please send your sdnet username along with the serial number you are using to andrew _at_ stardock.com and I'll have a look at them. maathyas - 1. I'm not sure what you're asking here. Where are y

346 Replies 760,287 Views

cliffski2 - Remove cookies for stardock.com, galciv2.com or any variation on those. Or simply delete all cookies. Then head to the forums and log in. It's likely you have a cookie conflict.

19 Replies 10,417 Views

Ok, I'll take these one at a time gbuchold, dajaxx, Noxin - 1) Creating an empire doesnt mean joining an empire. Go to that empire's page and click the join button, and select which player you would like to join the empire you created. 2) The metaverse only knows what the game tells it. If you have erroneous cheat games being reported, please post in a seperate thread in the appropriate f

346 Replies 760,287 Views

Here's the scoop... The metaverse doesnt know anything about your game, other than what the game says. It also does not discriminate against you if you submit a cheat game, but it will not include a cheat game's score into your stats on the metaverse. You're also only allowed to update the same game one time on the metaverse. That is to say, if you submit a score, keep playing and then resubmit it at a later date. After the one update, you're stonewalled as far as resubmittin

2 Replies 5,338 Views

If you are having login issues with any stardock websites, you can delete your *stardock.com, *galciv2.com, or *(domain name) cookies - or simply clear all cookeis. Every now and then they get a little discombobulated

11 Replies 8,669 Views

Please attempt to post your games to the metaverse if you were previously having serial number issues. If you continue to have issues please post another reply detailing the issue again.

346 Replies 760,287 Views

I am dillegently working on the serial number issues at the moment, please be patient and await a follow up post on that particular issue. Noxin - The metaverse website uses caching technology to maintain the server's sanity. You will experience this in many places. Fuels Chief - Please follow these instructions to the letter... Delete your cookies. DO NOT LOGIN TO ANY OTHER WEBSITE Open http://metaverse.galciv2.com Login to the metaverse on http://metaverse.

346 Replies 760,287 Views

dj-LiTh - I can see both of your players in the database and the site assigned to you. The same for the empire you created. Also, as I've tried to ask a bunch of times already, please don't use vague words like 'gone'. We need to know exactly what you mean, otherwise we cant help you.

346 Replies 760,287 Views

I'll email Soulfire777 to confirm that he did not create that empire. Once he replies and confirms that he didn't create it, we'll hand it over to you. It's not at all that we dont belive you, but we have to play it safe to keep the peace I'm sure you can understand.

346 Replies 760,287 Views