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Windows Media Player does not work anymore in Bug Reports WinCustomize Forums

After I installed trial version of desktopx 3.1 on my windows sp2, windows media player 10 doesn't open! It says "An internal application error has occured". Windows help (icon located below that of control panel in start menu)doesn't open either.I have tried rebooting, disabling all sound effects in desktopx; but nothing works. Somebody please help!!