Thrallok

Thrallok

Joined Member # 3059977
2 Posts 1 Replies 460 Reputation

I still haven't gotten my serial, but the charge on my account still says it's "Pending" and no change has been made to my actual ledger balance. So you're saying I should recieve my serial as soon as the charge goes through and my ledger balance is adjusted accordingly?

3 Replies 4,555 Views

I've purhcased the game online, but was not given or sent a link/serial with which to download my copy of the game. I have also somehow been charged twice on my credit card. I've made multiple efforts to contact Stardock, but apparently they close up after 4 PM and on weekends, and I've recieved no response to my e-mails. This is my last option of communication before I resign myself to having completely wasted 90 dollars, at least for the rest of the weekend. Can anyone be of any help?

3 Replies 4,555 Views

I've purhcased the game online, but was not given or sent a link/serial with which to download my copy of the game. I have also somehow been charged twice on my credit card. I've made multiple efforts to contact Stardock, but apparently they close up after 4 PM and on weekends, and I've recieved no response to my e-mails. This is my last option of communication before I resign myself to having completely wasted 90 dollars, at least for the rest of the weekend. Can anyone be of any help?

2 Replies 2,226 Views