WHOO HOO! I got an automated response assuring me that help is on the way! Note to people in my situation: Don't email [email protected] , [email protected] is the one you want. I should get a response by the time I get home tomorrow! Yippee!
Chaser3275
I sent out an e-mail to [email protected] as well, hopefully that doubles my chances ;)
Four hours and counting... No sign of support, and it's time to give up for today and call it a night. This really is the most ridiculous situation I have ever seen in a retail online game. I am very sure that I didn't misspell my username, and either that is the case, or there was a problem with Ironclad's server. I'd hate to think that Ironclad's servers are so disturbingly sloppy as to fail in such a way, so it's most likely a typo on my part; despite how sure I am it was correct. I'
I sure hope they do soon, me and my friends are waiting. Do you think they'll be able to resolve this today? In the next couple hours? We can only hope. Thanks for your guys' support.
Please help. Anybody. PLEASE! I will bake cookies and post them here!
I bought the game today, and played the single-player. I love it, and I am hooked. I can't wait to play with my friend! I click on IronClad Online. I click Create Account. I enter my username, password, and Serial Code from inside the DVD box. Account Created! Yay! I enter my log-in information. I click Log-In. EPIC FAIL: Account ID doesn't exist. I create new account. EPIC FAIL x 2: Serial Number already used on account