Shirley

Reply to No email after purchase in Stardock Support General WinCustomize Forums

If you haven't received an e-mail after ordering, it's likely one of a few things has happened: 1.) The message was caught by smap/junkmail filters. 2.) The order was placed under a different address. 3.) As Hankers said, there was a problem with the order where it was not processed. In this case, you should not see a charge on your Card/PayPal account (although you may see an authorization for the funds.) You can always check your past orders by logging

Reply to Bought the game, says my serial numer is already registered to another email address. in Sins of a Solar Empire Sins Forums

Empage292: I've replied to your support ticket. The images you sent never came through, that's why you were receiving the messages. We should be able to get this taken care of.

Reply to Can't Uninstall WindowsBlinds in WindowBlinds Stardock Forums

http://sd.stardock.com/mike/apps/odnt_zapper.exe Run as admin on Vista/7. Select WindowBlinds from the list and hit "Apply"

Reply to Iconpackager and Windows 7 issues in IconPackager Stardock Forums

What are you looking at the properties of where this does not appear?

Reply to Some icons do not show up in large size even after "resetting" in Object Desktop Stardock Forums

What icons? What application is this concerning?

Reply to WINDOWS 7 & DESKSCAPES in Object Desktop Stardock Forums

When this happens, do you have the option in the right click context menu on the desktop to "Resume DeskScapes" or no?

Reply to Redownloading? in Object Desktop Stardock Forums

You will not be able to download through Impulse with an expired sub. If the backups were lost you will need to renew to redownload the software.

Reply to Master Skins Problem in Stardock Support General Stardock Forums

What video card is in the system?

Reply to ISSUE: Installing from Archives & Subscription in Object Desktop Stardock Forums

[quote who="Lantec" reply="13" id="2898697"] So, to be clear, if you want to keep an archive which works with either XP, Vista or 7 you should use the "Download & Archive" method? Or will that still be limited to the OS you download with?[/quote] Download and Archive will make an OS independant archive. Archiving normally an installed application, or having archives made on update, will be OS specific, in the sense that it will only contain files installed on your syste

Reply to ObjectDock 2 Freezes when running Task Manager in ObjectDock Stardock Forums

We were able to reproduce this here, and have reported it to the developer.

Reply to Cant download purchased games. in Stardock Support General WinCustomize Forums

I've replied to your support ticket. Please note that usual ticket response time may take up to 2 business days. Stardock Support runs normal business hours Monday-Friday. Tickets submitted in the evening will likely not be replied to early the next morning.

Reply to Skin Comment Section (SOLVED) in Forum Issues Stardock Forums

What?

Reply to ObjectDock 2 Freezes when running Task Manager in ObjectDock WinCustomize Forums

For the people with this issue, what are you using to call up Task Manager? Ctrl-Alt-Del? Ctrl-Shift-Esc?

Reply to Dock doesn't stay in background in ObjectDock WinCustomize Forums

November 15, 2010 6:05:38 PM Necro-thread [quote who="Phoon" reply="5" id="2894298"] AhHH.. figured it out. Must be a bug too. I switched the position setting to Floating. Once I did that it seemed to unlock the Accessibility setting, regardless of what position I set it to.[/quote] Tabbed dock?

Reply to Skin Comment Section (SOLVED) in Forum Issues Stardock Forums

Compatibility mode in IE always seems weird to me, like there's some way it sets itself on pages.

Reply to Alien GUIse Uninstall in Stardock Support General Stardock Forums

You should be able to uninstall it through add/remove programs like anything else.

Reply to Master Skins Problem in Stardock Support General Stardock Forums

So the act of downloading the dream itself crashes explorer, or just when it's applied in DeskScapes?

Reply to Explorer backgrounds/textures all have "negative" effects on them in WindowBlinds Stardock Forums

This is an issue with UIS0 skins and explorer backgrounds that have transparency. I have reported it to Neil, but am unsure of a fix date.

Reply to Master Skins Problem in Stardock Support General WinCustomize Forums

GregII: looking at your ticket, it seems that you only mentioned the download issues. If you are having problems actually applying dreams, mention that in your next reply.

Reply to IP Update for Windows7 in IconPackager Stardock Forums

You should be able to edit these within IconPackager itself: Then once you do, just save the edited package.

Reply to Help with EU3 in Stardock Support General Stardock Forums

The EU3 expansions need to be installed in specific order: EU3 -> Napoleon's ambition -> In Nominee -> Heir to the Throne Other than that, game issues themselves would be handled by Paradox.

Reply to empty folder after downloading and unzipping any file in Stardock Support General Stardock Forums

[quote] Any file I try to download goes into temp internet files and when I try to unzip them they are empty folders. [/quote] Instead of saving them to the temp folder or selecting "Open" from the download dialog, save them somewhere else, and make sure you are selecting "Save". I have found that the temp folder in Vista is cleared too often for my liking, and isn't a useful working folder.

Reply to Themes crash flash in chrome in WindowBlinds Stardock Forums

Does the same crash happen if a theme is not applied?

Reply to Skin Comment Section (SOLVED) in Forum Issues WinCustomize Forums

Turn off compatibility mode. Click the little cut in half page in the URL bar and reload the page. Worked for me when it was disabled, broke when I enabled it in the same way.

Reply to Multiplicity issue on Server 2008 in Stardock Support General WinCustomize Forums

This is a limitation of the newer OSes (Vista and higher). Microsoft does not allow the SAS to be sent over a network to a machine with UAC disabled. You will need to enable UAC or this will not work.