oh, their automated email response explains it. thanks looks like this maybe my a solutions "If you aren't able to load the game or it crashes right away you probably need to uninstall Sins, manually delete everything in the Sins directory and install directly from Stardock Central "
what is a dxdiag? And thank you for the advice. I did not see a support email before.
I just bought this game. I installed it. I checked for updates. It dowloaded and installed. I open the game and my system locks. Nothing on the screen. Screen is dark blue, almost black, and nothing else. I can not alt+tab or ctlr+alt_del. I have to hard reboot by holding down the power button. I restart. it asks me to restart normal or in safe mode. I go normal. Windows vista starts shows screen fine and then flashes and changes my
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