alexandre2018

Reply to Game Crashes After Start-Up Movie following 4.1 and 4.2 updates in Galactic Civilizations III Stardock Forums

Not sure if the reinstall fixed the problem, but I have been able to play the game again fully. I wanted to wait to respond until I had played through a complete game without problems. I have started my second game and all still is working well. Thank you for your assistance. I hope this problem does not happen again, since I am unsure what exactly fixed the problem. I am just glad it is currently resolved.

Reply to Game Crashes After Start-Up Movie following 4.1 and 4.2 updates in Galactic Civilizations III Stardock Forums

Sean, I ran the Intel Driver and Software Update and could not find any available updates for my system. So unable to make any corrections. I then went into Windows 10 - Virus Protection and turned off the Ransomware setting. This did not solve the problem. I went back in and turned it back on and it still did not solve the problem. I then went into the Pref file and altered the data to read from Fullscreen=1 to Fullscreen=0 and DisplayResolution=-1 x1 to

Reply to Game Crashes After Start-Up Movie following 4.1 and 4.2 updates in Galactic Civilizations III Stardock Forums

Please find attached the copy of the debug.err file, I hope it helps and we can solve this issue. Thank you. Debug Message: Current Time UTC: 08-12-2021 17:00 Debug Message: Version 4.2, Build #10731, last updated on: 08-10-2021 11:46 Debug Message: Product Version 23.1.6.7 Debug Message: Steam Build Debug Message: Working Directory: c:\program files (x86)\steam\steamapps\common\Galactic Civilizations I

Reply to Game Crashes After Start-Up Movie following 4.1 and 4.2 updates in Galactic Civilizations III Stardock Forums

Thank you for the information, unfortunately it did not solve my issue. I deleted the Prefs file, but it did not solve the problem. I then renamed the GC3Crusade folder to GC3CrusadeOld folder. This still did not solve the problem. I deleted the old GC3Crusade file and this still did not solve the problem. When I start up the game it still plays the start up screens and the initial start-up movie, but then immediately crashes without going to the start screen for

Reply to Game Crashes After Start-Up Movie following 4.1 and 4.2 updates in Galactic Civilizations III Stardock Forums

There is no actual error message. It just takes me to a screen that says game crashed. It has a place where I was asked to submit what the problem was and send it to I assume Stardock or Steam. I completed this a couple of times, but heard nothing. There is no specific error message when the game fails except this Game has Crashed screen.

Game Crashes After Start-Up Movie following 4.1 and 4.2 updates in Galactic Civilizations III GalCiv3 Forums

I have purchased through Steam the base game and all of the expansions, civilizations packs, and ship packs and everything has been working for years without issue. Recently, Steam indicated that the new 4.1 and 4.2 update was available and was being downloaded. After the updates were downloaded, the game stopped working. I can open up the game. It will play