Well i finally got it sorted Focus sent me another cd key and thankfully that one worked so i can now update the game :-) still a strange problem though.
Sanddancer82
Yeah i did , ive tried with dashes without lower case upper case and even a different email address just doesnt work. it says: "Product registration failed: the email address or serial number you entered is invalid. Check to make sure you have entred the correct information" Strange thing is though when i enter the cd key it picks it up that it is for this game in the drop down box for me.
Ok well ive tried to log into the online mode put it says i need to update the game and obviously i cant without it accepting my cd key :(
Ive got the same problem, will not accpet my serieal number, and the game isn't upto the latest patch cos i bought it from a shop, ive even emailed the publishers in the uk (focus) and they have emailed me another cd key but even that doesnt seem to work so its def a problem on impulses side.