I emailed [email protected] from the support -> contact us direct link at the top. As clicking login take me to "my account" and clicking on the ticket shows a "login" link at the top, I switched browsers from FF to chrome, which uses a different email client, so it came from dave. The address is similar enough to be able to tell. I now have a problem where i cannot add anything to a fence. It sits over it, however it not in it. ie when i move the fence
wcndave
Yes, i was just a little frustrated that all the effort I put in was wiped out. I have contacted support. However there does seem to be a pattern of quality issues here. I just got an email about your reply in my gmail (which i have open in Firefox), went to the link, was not logged in, so logged in, went back to the form, says "login", clicked login, get taken to "my account" so knows i am logged in, however when i go back to page, even after a clear cache total refresh,
One thing i thought of is that I have multiple monitors, and on start up they all sort of flash as they try to work out what's what. This can cause normal windows to move when awakening from sleep, however they don't disappear. If that's the cause, then I think I will just leave it, as I really prefer stuff that just works :-)
Fences does look very nice, and I can see why people would say after 5 minutes they want to use it forever. Unfortunately the fact that the product just doesn't work has got to be a major problem. On day one I had no problems, however on day 2, when i tried to move a fence, the icons stayed where they were, and were hidden when they were "out" of the fence. so I could not move or resize them. After a reboot, all the icons were gone to desktop. I moved them