I just hope that opinion holds the customers' interests and rights as the highest priority.
Some customers have long memories and think about things like what's going on now when they're standing in front of a bunch of games and picking which one to buy.
I would like to know where it says that Ironclad or Stardock has to do ANYTHING to meet your personal demands past delivering a working product?
My argument is all about reasonable expectations which have been set by a 5 month 5 patch precedent rendering the Impulse requirement as invalid. I think Venym is going in the same direction. Impulse wasn't just a couple weeks late or a month late. It was 5 months off target -- an unreasonable delay especially when 5 updates have been released stand-alone over a 5 month period. Nobody here is advocating releasing Political Machine patches as stand-alone because that product coincided with the launch of Impulse, which clearly was not ready and was not launched at the release of Sins therefore nullifying the specific statement in the EULA that says it's where updates come from.
It's still an offline product, and no one is forcing you to get the latest updates. In fact, you wouldnt have anything to complain about if they just stopped supporting their game with patches at all, so shut ur mouth.
Well, it is an offline product:
- are you required to activate the game with an internet connexion when installing it from the retail DVD? no
- are you required to have an internet connexion active for starting the game or playing the game? no
- can you install the game on a non connected internet computer and play it? yes
SOASE includes a multiplayer component that is part of the package deal advertised and sold. Multiplayer features are touted on the box. Each update from Ironclad renders the multiplayer features inoperable until a patch/update is obtained, thus presenting a consumer protection risk (false advertising, deceptive marketing practices, breach of contract) due to the inoperable but featured multiplayer component. Since the patches are not automatically distributed like in a system such as the game's own internal online matchmaking service (like what is commonly used in most other RTS games such as Rise of Nations, Command and Conquer, Warcraft 3, etc.), Stardock/Ironclad must make reasonable accommodations to present the patches as external downloads. The intention was to use Impulse, but that was delayed 5 months on top of a precedent being set for stand-alone patches thus leading to a reasonable consumer expectation that those would continue.
For those complaining did you buy Relics expansion to Dawn of War called Soulstorm? Released March 7th.
Have you played it? It's so broken it's completely unplayable, the AI is broken, there are skills that crash the game, there are several game breaking exploits make online play against randoms pointless. Not to mention the quality of the game.
Nope. Never bought it, don't want it, don't even like it. If I had bought it and they refused to fix it, I'd bitch a storm up and be contacting various consumer protection agencies. Another game company started to learn that people really do this earlier this year after they severely botched a PC/PS3 game. Bite must accompany bark.
It will make it better for the developers in reality. With an automated patching system they just need to throw in the new/updated files to the relevant directory if what they have posted about it is correct. This streamlines the patching and distribution process and basically saves developers time.
Does it improve customer experience? Not directly, other than not having to download and run a patch, will probably be a simple click button interface to update but indirectly if Stardock is saving development time by patching in this new manner we will see the benfits in more time spent patching/developing expansions, new games and hopefully not just the share holders and their pockets
I hope you realize that the core complaints here are about it applying retroactively to all pre-Impulse products such as SOASE. There's a difference between launching a platform, such as Impulse, with a game as opposed to releasing it months after the game's release plus numerous patches. I doubt people would fight Impulse this much if it were simply applied to products moving forward, not moving backward.
Aleast with 1.1 , I can tell those damn pirates "enjoy your minidumps"
A misguided accusation. Someone complaining about the product does not necessarily mean they're a pirate. The main complaints here are coming from power users, like myself, who keep a firm grip on anything and everything on their systems. I can assure you I purchased the game on 02/18/2008 at 20:33 at a Gamestop in Pennsylvania from an employee named Ashley. Some of us staple our receipts to our manuals and cd-keys.