korben22

I provided my paypal transaction ID and my email addresses in an email to [email protected]. We will see if it works out.

[quote who="kryo" reply="10" id="2111126"]I've spoken with support again. The ticket ID that you posted above was responded to within 24 hours by sales, so if you did not get it, it was most likely trapped by your anti-spam. Unfortunately as you gave false details on your account, support was unable to check the status of your previous tickets (though I expect they were similarly replied and spamwalled) or seek the information they needed to solve the issue without further input.<b

15 days later, I am still without any useful communication. Paypal dispute began... hope I don't have to go over paypal's head and take it to the credit card company.

another business day, another bump.

[quote who="kryo" reply="5" id="2092927"]The offices are closed on weekends, and the support queue sorts based on most recent action, so if you send additional mails before getting a response it will move you below users who have opened tickets between that point and your first mail. If you got the automated response from support indicating that your ticket was opened, they should be able to look at it today or tomorrow. Or if you post your ticket ID I can have them pull it up righ

another day, another bump.

[quote who="-Ue_Carbon" reply="1" id="2090249"]When did you email them? And I assume you sent a follow up email?[/quote] 23 hours ago, yes. Apologies for the attitude, but this will be the second time stardock has failed and last time I got to wait a month. Not to mention having "you don't HAVE to, but if you want updates" impulse shoved up my southbridge.

Sigh. 0 for 2 on smooth game transactions. I purchased the game and have my receipt for the purchase. I have never received an email with my serial number and it has been about 24 hours. I read a post that mentioned that things can get fubared if your stardock email and paypal email were not the same, so I emailed stardock about it. No response. This is a perfect example of why non-tangible transactions are annoying. I would like my product now, but will be happy to process a

[quote who="XselenS" reply="15" id="1940289"] Q more buddy, impulse does nothing wrong in any way it's actually better, personally I feel that you're screaming, "I"M A PIRATE GIVE ME A FREE PATCH!" Question is or what? What can you do if you are a pirate, you don't get 1.1 and that's your problem go get impulse it's a good program dumbass! No one really cares if you say "I refuse to run impulse" cuz every1 else who bought the game will so get used to it and if you are a pirat

and sadly I will never be able to play it, because I refuse to run impulse. To quote stardock: Gamers shall have the right to demand that download managers and updaters not force themselves to run or be forced to load in order to play a game. I demand a non-impulse version of the patch.

[quote]Have you tried that, or are you just looking to make some noise in public?[/quote] [quote]Looks to me like a dupe account or friend of "korben22" not satisfied with a 25 min response time. Imagine how the world is going to be run when these children grow up...[/quote] Vodd, baka_tare: You are both either too young to have been corrected with a firm fist to the mouth or you are only this condescending when communicating online. Either way, stay out of my tech th

Wow... apparently there are two kinds of people on this forum; one set very helpful, the other set pooped all over my thread. Thanks those of you who posted positive help, it is appreciated. I will take this up with seabass.

No help yet... can anyone tell me who to talk to??? I would love to be able to log into my account and get updates.

Howdy all, I bought the game and installed it just fine. I registered my account just fine. The problem is that I can not log into my account. (I get a "bad password" error) The only way I can access my account is by clicking on the "activate account" link in my activation email. Once in I can post, download updates, etc. I have not yet tried multiplayer I was once able to get the website to send me a "password reminder", but it claims my password is blank. He