As I look through the post I don't see where you said you tried uninstalling and reinstalling. I see the portion where you said the uninstall failed but I have to ask the basic questions whenever stuff
[quote who="Annatar11" reply="14" id="1978486"]Awesome, thank you Seabass. Your new avatar is.. freaky.[/quote] Thank you, it was ment to be just that. Only until the holidays are over will I be more disturbing than normal. [quote who="Unknown924" reply="16" id="1978506"]Fixed my problem by uninstalling Entrenchment, copying 1.12 into the folder, and then reinstalling Entrenchment It works and I can still run 1.12 for the mods[/quote] This brings
[quote who="Hellcom" reply="8" id="1978306"]Well I'm guessing its becauses this process is dependent on a large number of external parties such as banks, paypal, and credit card companies (visa). If it were a matter of sending out emails to everyone it would be done in a few minutes, but in this case it requires individual confirmations of payment.[/quote] That is quite correct. If you have purchased the beta you have not actually been charged for it yet. Once they process your order
[quote who="AntiCommie" reply="19" id="1978497"]Silly question, but are we allowed to talk about the beta here? Is there some agreement you have to accept when you install it that you wont go on the forums and post about advent starbases, Vasari defense trees or the power of Marza? Just curious, I dont want to get banned because I didnt read something.[/quote] There is no current rule against about talking about the Sins beta. :) Please check ou
If you are having troubles with the serial number you have been issued or downloading the product from Impulse please let us know at [email protected]. Account information cannot be posted to the forums for obvious reasons. For Impulse related issues with downloading and installing please reinstall the game and then right click on the icon and select "verify installation". Do you happen to have any security software running at the time of installation?
Several users reported this issue earlier and making sure that the download location is set to the same folder has worked for all that have updated us on the issue. This is only for the missing .dll message. If you have tried this and you are still getting the same problem please let us know.
The FF issue on the forums got started in the last update. Our web team is growing and they have a huge stack of projects. Many of them include the Sins and many other Stardock forums. You will see a good deal of change in the coming months I think. The temp file location is almost always the culprit in the case of the error message you are getting. Annatar is your hero I think. :) If this is still the case after you change the location of the temp directory do the basic test and u
I log in and play under a totally different name (because I loose often enough and it's a bit embarrassing when you work for the publisher). I won't say whom I was playing against either but I was in a 4p free for all. I often play the Vasari and go with a quantity over quality way of fighting (and I mean LOTS, lots and lots). We had a huge map and the game was about 2 hours. I parked a few hundred little ships a what I call a "driveway moon" where there is only the one path in and
I had something similar happen in an instance like that. Bioware is slow with support (due I'm sure to volume) but they did end up getting it fixed for me. It ended up being something that had to be taken care of on their end as much as mine so I don't have any advice but to make sure you talk to them. Sorry for your troubles.
We have noticed that several people have had the same troubles. We don't know what would cause it but if you choose to run the software instead of downloading and then running the set up file you can get incomplete or corrupt downloads. We are trying to find the cause but for the mean time we suggest to everyone that they download the whole file, run the install, restart, then just delete the set-up file if they wish.
Glad to hear it! If you have any further troubles please let us know here, or you can contact support through [email protected].
I was only attempting to clarify with the facts as I have them. I'm not attacking anyone or debating. I'm just policy support, not policy writer. You are a very welcome member of the community Annatar11. I wouldn't attack you for anything. Well perhaps cash money... but it wouldn't be personal! [e digicons]:erk:[/e] [e digicons];)[/e] [e digicons]:inlove:[/e]
Page 74 (about 4 from the back) of the Sins training manual under Techincal Support: "Obtaining Updates You can use Stardock's Impulse to obtain updates. An Internet connection and your serial number are required to validate your purchase. If you don't have accesss to the Internet on your PC, you can follow the on-screen instructions on how to apply updates manually from an Internet-connected system." Multiplayer is based on matching the version types wh
Try removing the install (if it shows up as a uninstallable program please do) or deleting the set up file. After that restart and download/install from the following link instead: http://www.impulsedriven.com/impulse_setup_full.exe Let us know if you still have the same trouble there.
We gave the server a kick that handles these matters. If you are still having troubles I am digging through all our activation emails as we speak. Get to us at [email protected] and we will see to it as quickly as possible!
As a follow up to that: Space Ponies
For a while you might find that occurs often. Since Stardock Central is slowly being phased out the developers are keeping track of what gets published where. It will say you can update to the new version but if the first two sets of numbers do not change then nothing else will. You won't see this as often once Stardock Central isn't up and running any more of course but there is no definite time line on that yet.
If you installed the game normally off the retail DVD is it always safe to try an uninstall, restart, reinstall/download through our Impulse system, restart again to clear the cache. Impulse
You can also try manually updating the serial number. Do this by going to Stardock Central, Tools > Register Products. In that menu use the tabs on the left side to select the category then in the main window please set the software name. Copy and paste the serial number in the box and hit update to update your serial number in the Stardock Central records. After that you should be all set. If after both these suggestions you still have troubles let us know at support@stardoc
Cmamigas - I have no listed ticket under your account email. Did you write in under a different one or have a ticket ID I could look up and do a follow up on? As it has been said on here already the Stardock.net account is not the same as the ICO account. Stardock.net is for updating, and account info like serial numbers. ICO is for online play and stat tracking. I would also recommend you download either Stardock Central or Impulse (our two download mana
Snowball would provide you the key to work in the Stardock system after you submitted the key you have to them. I don't understand it fully but it is how their system works. As for the key situation a used key wouldn't work under any circumstance since the ULA says that the license cannot be transferred once sold. However if you did purchase it used and you were able to save money you can always purchase a stand alone serial number through Stardock at a
If you have any sort of troubles with the install off the disk you can always use Stardock Central or Impulse to download and install your game for you. I would recomend this since you will need to update your game version from the DvD anyway. You can get Impulse through here: https://www.stardock.com/impulse_setup.exe.
If you have any troubles with your account info and still have them after the system forwards your account info follow up with us at [email protected]. Be sure to include the serial if you have any registration troubles with it.
The forums are currently under going service and updates. The drag should only be temporary. Sorry for the trouble.
If you both would start up support tickets with us I will be happy to expidite the process you get you taken care of. As for the aditional info it is collecting data for Stardock and Iron Clad to build a better online service. At this time I can't give more details but I belive that the information field that asks that question is still optional. Either way please let me know if any questions you might have and I will see to your tickets as quickly as possible.
