kryo

BSODs are generally caused by hardware or driver problems, and the error message it shows can help pin down exactly what the issue is. The next time it crashes, you may get a BSOD similar to the one below (not all highlighted parts may be present): [img]http://files.kryofx.com/bsod.gif[/img] Write down the information in the highlighted areas before turning your computer off. The information there can then be researched online to see if others have experienced simil

[quote]Also, when the Impulse server went down, I lost Entrenchment in my Impulse game library and I dont have my code in my email anymore, but I do have my paypal reciept for it.[/quote] Please contact [email protected] about any registration issues and they'll sort them out.

XP: C:\Documents and Settings\ username \Local Settings\Temp\Sins Dump Vista/7: C:\Users\ username \AppData\Local\Temp\Sins Dump Minidumps from Sins/Entrenchment should be submitted to [email protected]; only those from Diplomacy should be sent to [email protected].

Did you initially install off the retail disc or were you using a clean install off Impulse? The latter will be completely broken if you attempt to install an older patch over it.

[quote]and -Ue_Carbon i have emailed [email protected] about 20 times and i have looked over every email i've goten still no serial[/quote] Please do not repeatedly mail support before you recieve a response. Doing so will only delay their response time since it'll make your ticket "new" again and it will drop to the end of the queue.

Sorry, we do not support running the game under emulation. However it should work if you run windows (mostly) natively via bootcamp.

Ctrl+F5

If only the launcher GUI is not working (which can happen for a variety of reasons such as overeager antivirus, but as it's just the launcher it's not generally worth troubleshooting), try running Sins of a Solar Empire.exe directly from the location you have it installed at. If that works, just make a shortcut to it and you should be set.

Did you purchase a used copy? If you didn't or don't know, contact [email protected] with your key and they should be able to check.

Diplomacy is up but vanilla/Entrenchment seem to be down. I've notified the fixers.

If you get a Diplomacy minidump, please send it to [email protected].

There's been a technical issue preventing me from accessing the moderation system for some time. As many modders used third-party hosting resources even when it did work, I haven't been able to get the investigation of the issue prioritized (especially as there's a complete revamp of WC impending anyway). Edit: I had someone check and there's only been one mod submitted (a couple of ships from SG-1) since I was last able to access the queue. So it would indeed appear that most

User folders are intentionally left behind on uninstall by may programs to prevent unintended data loss. Saves and such cannot be stored in program files as that would not work under non-administrator user accounts. If you want to remove them manually after uninstall, it's as simple as deleting the Ironclad Games folder from (your user folder)/AppData/Local, or the equivalent location under XP. I'd strongly advise against resorting to third-party uninstall utili

Removing the registry keys from HKLM/Software/Stardock/Drengin.net (sins/entrenchment/diplomacy each have their own there if you have them) should do the job. If you still ahve trouble after that, contact [email protected].

dupe

Please contact [email protected] about this, they can help.

As ever if someone is causing trouble on ICO you can report them to [email protected] and they'll take action if they determine it's necessary. There is no need for a blacklist.

[quote]2) Booting another waiting player just so that some well-known "pro" or clansman can cut in line.[/quote] It's the hosts game; if a friend pops in and they'd rather play with that person, that's their choice. Maybe not kind to the pugs, but their choice all the same, and hardly reason to blacklist (regardless what you call it, it has the same result).

Please contact [email protected] for help with this.

Millil, please contact [email protected] about that, they should be able to investigate and help.

Please contact [email protected] about this, they should be able to help.

You think correctly. Sales should be able to look into your ticket in the morning.

Order numbers are completely different from serial keys. If you preordered and the mail hasn't come in by morning (and it hasn't automagically appeared in Impulse either), contact [email protected] about it.

Most generally this means you need to update your video drivers.

Fixed thread title.