kryo

If it is indeed Sins you're trying to register, please contact [email protected] and they'll get it taken care of.

We did not develop or publish Sword of the Stars (that was Kerberos/Paradox) -- you seem to be confusing it with Sins of a Solar Empire, which we did publish.

Retail copies of non-Stardock or Reactor/GOO games cannot be registered with Impulse. However, I do believe the expansions should work with it--if you contact [email protected], they should be able to help.

If the serial key is not on the manual or disc holder, please contact [email protected] and they'll get things taken care of.

If something like this happens, just contact [email protected] and they'll take care of it.

I believe that was a Kalypso bundle in Europe. If you contact support as above, they should be able to help (or if need be, direct you to the appropriate contacts at Kalypso).

Which posts in particular?

What was your ticket number?

Please contact [email protected] about this, they'll get everything sorted.

Diplomacy ICO appears to be up and running as of this moment.

What was the actual ticket ID?

Yes, we still allow two installs on your own machines for home LAN play.

Please contact [email protected] about this, they should be able to get it straightened out for you.

We permit two LAN seats per license (if the second is not your machine, make sure to remove it afterward). If you wish to have more than two human players, we ask that you purchase additional licenses to cover the rest.

Please contact [email protected] about this, they should be able to get things sorted. [quote]they use the Hexadecimal system, effectively making the letters numbers, so it shouldn't make a difference if a character is a letter or number as long as it's one of the 16 characters in this numeral system.[/quote] Yep.

If you're having technical issues with Impulse, please contact [email protected] and they should be able to help. We do not offer a standalone version of current updates (there is a full http download of the entire game available via Impulse Anywhere , but it still requires Impulse for installation).

Support is still running a bit behind from the holidays but they definitely should have reached your ticket by now. If you can log on Impulse Chat or irc.stardock.com during business hours, you should be able to have someone pull the ticket up directly and see what's up. Timothy, please contact support as well, they can sort any registration issues.

Arbitrary unit of taxpaying population. Bombardment just destroys government and infrastructure.

I don't recall offhand if the Trinity installer prompts for the key on install (generally it's optional if it does), but if so, it should be located under the Software/Stardock branch in the registry under HKLM or HKCU. Failing that, contact [email protected] and they should be able to check if you didn't just register it to a different email address.

If you're having trouble registering the game, please contact [email protected] and they should be able to get you sorted.

Should be sorted shortly.

You'll need to register the game (if not already) and use Impulse to get the latest updates. Standalone updates haven't been provided for a very long while.

Diplomacy should be back up.

[quote]Why would the latest version make a difference[/quote] Latest patch. You can still play vanilla/entrenchment.

Do you have the latest version of the game, and are you certain that there's no firewall that might be blocking it? The servers are up right now and haven't had any downtime this weekend that I'm aware of.